If you enquire about volunteering or apply to volunteer, we use your information to process your application, to contact you about our projects that we think would be a good match you and to keep you informed about our work. We keep a record of your volunteering activity and our ongoing contact with you to ensure we can respond and support you as best as possible.
If you are referred to us then we use your information to process your referral, check that we can support you, tailor our support to your needs, and to monitor and safeguard ongoing support.
If you are a professional partner and make a referral to us then we store this information alongside the older persons record to contact you with updates and questions.
We will also use the information we collect for internal reporting, for instance the number of volunteers and staff, hours of voluntary service worked, number of referrals and club members that fall into particular age ranges, gender or ethnic groups, etc. This is all aggregated information and therefore not identifying.